Remote Client Experience Coordinator

Effortless travel solutions ETS; Bentonville (AR); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Fully remote work environment

Access to training and industry tools

Opportunities for professional development

Travel-related perks and benefits

Supportive and collaborative team culture

Job summary

Effortless travel solutions ETS is seeking a Client Experience Coordinator to serve as the primary contact for clients, ensuring professional support throughout the travel planning process. The role emphasizes client communication, organization, and satisfaction.

The ideal candidate will possess excellent communication skills, experience in customer service, and a detail-oriented approach while working independently in a fully remote environment.

Responsibilities

• Respond to client inquiries promptly and professionally.
• Provide personalized assistance and address concerns during the planning process.
• Ensure accurate travel-related information is shared with clients.
• Maintain regular follow-up with clients to ensure satisfaction.
• Identify and resolve client issues efficiently.

Skills

Excellent communication and interpersonal skills

Experience in customer service or client support roles

Hospitality or travel-related experience

Attention to detail

Organizational skills

Comfortable using technology

Time management

Job description

Effortless travel solutions ETS is seeking a Client Experience Coordinator to serve as the primary contact for clients, ensuring professional support throughout the travel planning process. The role emphasizes client communication, organization, and satisfaction.

The ideal candidate will possess excellent communication skills, experience in customer service, and a detail-oriented approach while working independently in a fully remote environment.