Remote Client Experience Specialist

Effortless travel solutions ETS; Kansas; Remote; USD 40,000 - 50,000; Full time

Benefits offered by this job

Flexible scheduling

Access to training and industry tools

Opportunities for professional development

Travel-related perks and benefits

Job summary

Effortless travel solutions ETS is seeking a Client Experience Coordinator to act as the primary point of contact for clients. This remote role focuses on providing professional support throughout the travel planning process, ensuring client satisfaction with personalized assistance.

The ideal candidate should have excellent communication skills and previous experience in customer service or client support, with a detail-oriented approach to handling inquiries and concerns.

Qualifications

• Excellent communication and interpersonal skills.
• Previous experience in customer service or client support roles.
• Hospitality or travel-related experience preferred.
• Strong attention to detail and organizational skills.
• Comfortable using technology, online systems, and booking tools.
• Ability to work independently and manage time effectively.
• Reliable internet connection.

Responsibilities

• Respond to client inquiries promptly and professionally.
• Provide personalized assistance and address concerns during planning.
• Ensure all travel-related information shared is accurate and complete.
• Maintain regular follow-up with clients for satisfaction.
• Identify and resolve client issues efficiently.

Skills

Communication skills

Interpersonal skills

Attention to detail

Organizational skills

Technology proficiency

Job description

Effortless travel solutions ETS is seeking a Client Experience Coordinator to act as the primary point of contact for clients. This remote role focuses on providing professional support throughout the travel planning process, ensuring client satisfaction with personalized assistance.

The ideal candidate should have excellent communication skills and previous experience in customer service or client support, with a detail-oriented approach to handling inquiries and concerns.