Remote Client Experience Coordinator

Effortless travel solutions ETS; Grand Junction (CO); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Access to training and industry tools

Opportunities for professional development

Travel-related perks and benefits

Job summary

Effortless travel solutions ETS is seeking a Client Experience Coordinator to provide primary support for clients throughout the travel planning process. In this fully remote position, you will engage in client communication and assist with accurate travel information.

The ideal candidate will possess excellent communication skills and some background in customer service. We offer opportunities for professional development and a supportive team culture, alongside various travel-related perks.

Qualifications

• Must have experience in customer service or client support roles.
• Hospitality or travel-related experience preferred.
• Ability to manage time effectively in a remote setting.

Responsibilities

• Respond to client inquiries promptly and professionally.
• Provide personalized assistance and address client concerns.
• Ensure all travel-related information shared is current, accurate, and complete.
• Maintain follow-up with clients for seamless experiences.
• Identify and resolve client issues efficiently.

Skills

Excellent communication and interpersonal skills

Previous experience in customer service or client support roles

Strong attention to detail and organizational skills

Job description

Effortless travel solutions ETS is seeking a Client Experience Coordinator to provide primary support for clients throughout the travel planning process. In this fully remote position, you will engage in client communication and assist with accurate travel information.

The ideal candidate will possess excellent communication skills and some background in customer service. We offer opportunities for professional development and a supportive team culture, alongside various travel-related perks.