Remote Client Experience Specialist

Effortless travel solutions ETS; Arkansas; Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Fully remote work environment

Access to training and industry tools

Travel-related perks and benefits

Job summary

Effortless travel solutions ETS is seeking a Client Experience Coordinator to serve as the primary point of contact for clients. This fully remote position focuses on communication, organization, and ensuring client satisfaction throughout the travel planning process.

The ideal candidate will have excellent interpersonal skills, experience in customer support, and the ability to manage time effectively. Training is provided; travel industry experience is not required. Enjoy a supportive team culture with opportunities for professional development.

Qualifications

• Previous experience in customer service or client support roles.
• Hospitality or travel-related experience preferred.
• Strong attention to detail and organizational skills.

Responsibilities

• Respond to client inquiries promptly and professionally.
• Provide personalized assistance and address concerns during the planning and travel process.
• Ensure all travel-related information shared with clients is current and accurate.
• Maintain regular follow-up with clients for satisfaction.
• Identify and resolve client issues efficiently.

Skills

Excellent communication and interpersonal skills

Experience in customer service or client support

Attention to detail and organizational skills

Job description

Effortless travel solutions ETS is seeking a Client Experience Coordinator to serve as the primary point of contact for clients. This fully remote position focuses on communication, organization, and ensuring client satisfaction throughout the travel planning process.

The ideal candidate will have excellent interpersonal skills, experience in customer support, and the ability to manage time effectively. Training is provided; travel industry experience is not required. Enjoy a supportive team culture with opportunities for professional development.