Remote Client Experience Coordinator

Effortless travel solutions ETS; Hartford (CT); Remote; USD 45,000 - 65,000; Full time

Job summary

Effortless travel solutions ETS is seeking an Experience Coordinator to act as the primary contact for clients, supporting travel planning and coordination. This fully remote role emphasizes communication, organization, and client satisfaction, with training provided and no prior travel-industry experience required.

Compensation, structure, and onboarding details will be discussed during interviews. The position offers remote work with opportunities for professional development and a

Qualifications

• Excellent communication and interpersonal skills.
• Previous experience in customer service or client support roles.
• Hospitality or travel-related experience preferred.
• Strong attention to detail and organizational skills.
• Comfortable using technology, online systems, and booking tools.
• Ability to work independently and manage time effectively.
• Reliable internet connection.

Responsibilities

• Respond to client inquiries promptly and professionally, ensuring clear and effective communication
• Provide personalized assistance and address concerns during the planning and travel process
• Ensure all travel-related information shared with clients is current, accurate, and complete
• Maintain regular follow-up with clients to ensure satisfaction and seamless experiences
• Identify and resolve client issues efficiently to support a positive overall experience

Skills

Communication skills

Customer service

Attention to detail

Organizational skills

Tech literacy

Independent work

Reliable internet

Booking tools

Tools

Booking tools

Job description

Effortless travel solutions ETS is seeking an Experience Coordinator to act as the primary contact for clients, supporting travel planning and coordination. This fully remote role emphasizes communication, organization, and client satisfaction, with training provided and no prior travel-industry experience required.

Compensation, structure, and onboarding details will be discussed during interviews. The position offers remote work with opportunities for professional development and a