Remote Client Experience Coordinator

Effortless travel solutions ETS; Savannah (GA); Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Remote work

Training and development

Job summary

Effortless travel solutions ETS is seeking a detail-oriented Client Experience Coordinator to serve as the primary contact for clients during travel planning and coordination. This fully remote role emphasizes clear communication, organization, and high client satisfaction.

You will respond to inquiries, provide personalized support, ensure information is accurate, and follow up to ensure seamless experiences. Prior travel industry experience is not required, and training is provided.

Qualifications

• Excellent communication and interpersonal skills.
• Previous experience in customer service or client support roles.
• Hospitality or travel industry experience preferred.
• Strong attention to detail and organizational skills.
• Comfortable with technology, online systems, and booking tools.
• Ability to work independently and manage time effectively.
• Reliable internet connection.

Responsibilities

• Respond to client inquiries promptly and professionally.
• Provide personalized assistance during travel planning and coordination.
• Ensure travel information shared is current and accurate.
• Maintain regular follow-up with clients for satisfaction.
• Identify and resolve client issues to support a positive experience.

Skills

Communication skills

Customer service

Interpersonal skills

Attention to detail

Time management

Tech proficiency

Tools

Booking tools

Online systems

Job description

Effortless travel solutions ETS is seeking a detail-oriented Client Experience Coordinator to serve as the primary contact for clients during travel planning and coordination. This fully remote role emphasizes clear communication, organization, and high client satisfaction.

You will respond to inquiries, provide personalized support, ensure information is accurate, and follow up to ensure seamless experiences. Prior travel industry experience is not required, and training is provided.