Remote Client Experience Coordinator

Effortless travel solutions ETS; Hawaii; Remote; USD 40,000 - 50,000; Full time

Benefits offered by this job

Fully remote work environment

Access to training and industry tools

Opportunities for professional development

Travel-related perks and benefits

Job summary

Effortless travel solutions ETS is seeking a remote Client Experience Coordinator to be the primary contact for clients, ensuring excellent support throughout their travel planning process. This role emphasizes communication, organization, and client satisfaction.

The ideal candidate will possess strong interpersonal skills, prior client support experience, and the ability to work independently. The position offers a fully remote environment with training and travel-related perks provided during onboarding.

Qualifications

• Previous experience in customer service or client support roles.
• Hospitality or travel-related experience preferred.
• Comfortable using technology, online systems, and booking tools.
• Ability to work independently and manage time effectively.

Responsibilities

• Respond to client inquiries promptly and professionally.
• Provide personalized assistance and address concerns during planning.
• Ensure all travel-related information shared is accurate.
• Maintain regular follow-up with clients.
• Identify and resolve client issues efficiently.

Skills

Excellent communication and interpersonal skills

Customer service experience

Attention to detail

Organizational skills

Job description

Effortless travel solutions ETS is seeking a remote Client Experience Coordinator to be the primary contact for clients, ensuring excellent support throughout their travel planning process. This role emphasizes communication, organization, and client satisfaction.

The ideal candidate will possess strong interpersonal skills, prior client support experience, and the ability to work independently. The position offers a fully remote environment with training and travel-related perks provided during onboarding.