Remote Client Experience Coordinator

Effortless travel solutions ETS; Idaho Falls (ID); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Access to training and industry tools

Opportunities for professional development

Travel-related perks and benefits

Job summary

Effortless travel solutions ETS is seeking a Remote Experience Coordinator to serve as the primary point of contact for clients and oversee their travel planning and coordination. The ideal candidate will have excellent communication skills and prior customer service experience.

This fully remote role offers training and opportunities for professional development. Key responsibilities include responding to inquiries, providing support, and ensuring client satisfaction throughout the travel process.

Join a supportive and collaborative team culture while enjoying travel-related perks.

Qualifications

• Excellent communication and interpersonal skills.
• Previous experience in customer service or client support roles.
• Hospitality or travel-related experience preferred.
• Strong attention to detail and organizational skills.
• Comfortable using technology, online systems, and booking tools.
• Ability to work independently and manage time effectively.

Responsibilities

• Respond to client inquiries promptly and professionally.
• Provide personalized assistance and address concerns.
• Ensure travel-related information shared with clients is accurate.
• Maintain regular follow-up with clients to ensure satisfaction.
• Identify and resolve client issues efficiently.

Skills

Excellent communication and interpersonal skills

Previous experience in customer service or client support roles

Hospitality or travel-related experience preferred

Strong attention to detail and organizational skills

Comfortable using technology, online systems, and booking tools

Ability to work independently and manage time effectively

Job description

Effortless travel solutions ETS is seeking a Remote Experience Coordinator to serve as the primary point of contact for clients and oversee their travel planning and coordination. The ideal candidate will have excellent communication skills and prior customer service experience.

This fully remote role offers training and opportunities for professional development. Key responsibilities include responding to inquiries, providing support, and ensuring client satisfaction throughout the travel process.

Join a supportive and collaborative team culture while enjoying travel-related perks.