Remote Client Engagement Leader

1100 Epiq eDiscovery Solutions, Inc.; California; Hybride; USD 110 000 - 150 000; Plein temps

Résumé du poste

The Engagement Manager at Epiq eDiscovery Solutions, Inc. leads client engagements, drives project delivery, and ensures customer success across matters.

You will coordinate cross-functional teams, manage expectations, and forecast resources and changes within contracts. You’ll partner with stakeholders, communicate clearly, and uphold quality in all deliverables while aligning with governance standards and service level expectations.

Qualifications

• Bachelor's degree in Business, Management, Technology, or related discipline.
• 5–7 years of experience in client engagement or project management.
• Certified Engagement Manager (CEM) preferred.

Responsabilités

• Manage client and internal project team activities toward successful project outcomes.
• Oversee project delivery and ensure quality deliverables within project scope and timeline.
• Manage stakeholder expectations aligned to project scope and contract objectives.
• Manage project financials and contract execution including forecasting resource requirements and contract change requests.
• Maintain reporting systems and support project communications.

Connaissances

Communication

Stakeholder Engagement

Deadline Management

End-to-End Project Management

Collaboration

Reporting & Analysis

Formation

Bachelor's degree

Description du poste

The Engagement Manager at Epiq eDiscovery Solutions, Inc. leads client engagements, drives project delivery, and ensures customer success across matters.

You will coordinate cross-functional teams, manage expectations, and forecast resources and changes within contracts. You’ll partner with stakeholders, communicate clearly, and uphold quality in all deliverables while aligning with governance standards and service level expectations.