Remote Client Booking Concierge

Travelwithsan

San Diego (CA)

Remote

USD 42,000 - 66,000

Full time

44 hours ago
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Benefits offered by this job

Remote work
Onboarding & training
Professional development
Continuing education
Online tools access
Supportive team

Job summary

Travelwithsan is seeking a motivated Client Booking Specialist to help clients research options and coordinate booking requests based on their needs and preferences.

In this remote role, you will communicate with clients to understand requirements, research services, arrange accommodations, transportation, activities, and confirmations, and keep records accurate. You will support clients throughout the process with clear updates and responsive service.

Qualifications

  • Excellent verbal and written communication.
  • Strong organization and attention to detail.
  • Customer-focused attitude.
  • Strong online research abilities.
  • Proficient with email and web-based systems.
  • Ability to manage multiple client requests.
  • Good problem-solving and follow-up skills.
  • Booking/hospitality or administrative experience is helpful but not required.

Responsibilities

  • Understand client preferences and requirements.
  • Research available options and services.
  • Assist with accommodations, transportation, activities, and related arrangements.
  • Coordinate booking requests and confirmations.
  • Review reservation information for accuracy.
  • Provide clients with details and updates.
  • Assist with changes and special requests.
  • Maintain accurate client and booking documentation.

Skills

Verbal communication
Written communication
Organization
Attention to detail
Research skills
Email systems
Multitasking
Problem solving

Tools

Email systems
Web-based tools

Job description

Travelwithsan is seeking a motivated Client Booking Specialist to help clients research options and coordinate booking requests based on their needs and preferences.

In this remote role, you will communicate with clients to understand requirements, research services, arrange accommodations, transportation, activities, and confirmations, and keep records accurate. You will support clients throughout the process with clear updates and responsive service.

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