Remote Client Advocate Manager | Growth & Strategy

Core BTS, Inc.; Philadelphia (Philadelphia County); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health, Vision & Dental Insurance

Life Insurance

401(k) Plan

Disability Coverage

Paid Holidays

Training & Development Opportunities

Job summary

NRI North America seeks a Client Advocate Manager to partner with Account Managers, grow the pipeline, and manage strategic accounts across North America. This hybrid role blends remote work with essential on-site strategy sessions and partner/customer events.

You will lead research on prospect accounts, map territories with top partners, and co-sell to exceed sales targets while training with tier-one partners. Compensation includes base salary plus commissions.

Qualifications

• Bachelor's degree or equivalent experience.
• 3–5 years of technical experience.
• Proven track record in prospecting and selling.
• Experience selling services and solutions.
• Experience interfacing with C-suite or Director level personnel.
• Strong negotiation and interpersonal skills.
• Familiarity with the organization's industry, products, or services.
• Proven experience managing teams or leading cross-functional client initiatives.

Responsibilities

• Manage day-to-day product sales.
• Communicate with clients regarding product lead times.
• Help set client & prospect meetings with Account Team.
• Influence a given amount of pipeline monthly.
• Attend territory networking events.
• Provide Discover.org customer market research to AE's.
• Account map with top tier one partners.
• Host networking events & drive attendance.
• Create opportunities in SFDC when AE is in the field.
• Submit deal registrations.
• Follow up on open opportunities.
• Participate in company sales campaigns and SPIFs.
• Attend joint sales meeting with assigned AMs.
• Meet with assigned EAs for customer sales planning.
• Attend sales training by tier one partners & NRI's SAs.
• Assist with post sales order process of product and services.

Skills

Prospecting and selling

C-suite interfacing

Negotiation skills

Interpersonal communication

Industry familiarity

Education

Bachelor's degree or equivalent experience

Job description

NRI North America seeks a Client Advocate Manager to partner with Account Managers, grow the pipeline, and manage strategic accounts across North America. This hybrid role blends remote work with essential on-site strategy sessions and partner/customer events.

You will lead research on prospect accounts, map territories with top partners, and co-sell to exceed sales targets while training with tier-one partners. Compensation includes base salary plus commissions.