Remote Strategic Client Advocate

NRI North America; Philadelphia (Philadelphia County); Remote; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

401(k) Plan

Disability Coverage

Paid Holidays

Vacation and PTO

Job summary

NRI North America is seeking a Client Advocate Manager to partner with Account Managers in driving sales, co-selling, and growing top accounts across North America.

This remote role emphasizes prospecting, pipeline development, and executive engagement with C-suite or directors, attending on-site meetings occasionally, mapping opportunities, and leading cross-functional efforts to win deals and expand client relationships.

Qualifications

• Bachelor's degree or equivalent experience.
• Proven track record of prospecting and selling (hunter and farmer).
• Prior experience interfacing with the C-Suite/Director level.
• Strong negotiation and interpersonal skills.
• Familiarity with the organization’s industry, products, or services.
• Experience leading cross-functional client initiatives.

Responsibilities

• Manage Day to Day product sales.
• Communicate with clients regarding product lead times.
• Help set client & prospect meetings with Account Team.
• Influence a given pipeline monthly.
• Attend territory networking events.
• Provide customer market research to AE's.
• Account map with top tier partners.
• Host networking events and drive attendance.
• Create opportunities in SFDC when AE is in the field.
• Submit deal registrations.
• Follow up on open opportunities.
• Participate in sales campaigns and SPIFs.
• Attend joint sales meetings with AMs.
• Meet with assigned AEs for sales planning.
• Attend training by partners and NRI's SAs.
• Assist with post-sales order process of product and services.

Skills

Bachelor's degree

3-5 years experience

Sales prospecting

Selling services

C-Suite interfacing

Negotiation

Interpersonal skills

Industry familiarity

Leading cross-functional teams

Education

Bachelor's degree

Tools

SFDC (Salesforce)

Job description

NRI North America is seeking a Client Advocate Manager to partner with Account Managers in driving sales, co-selling, and growing top accounts across North America.

This remote role emphasizes prospecting, pipeline development, and executive engagement with C-suite or directors, attending on-site meetings occasionally, mapping opportunities, and leading cross-functional efforts to win deals and expand client relationships.