Remote Client Accounts Specialist - Collections & Cash Flow

Divorce with a Plan; United States; À distance; USD 42 000 - 70 000; Plein temps

Résumé du poste

Divorce With A Plan is seeking an experienced Client Accounts Specialist to own client accounts receivable, collections, and trust replenishment. This role is client-facing, demanding empathy and persistence to secure payments while protecting the firm’s cash flow.

You will work with attorneys and internal teams to resolve concerns, establish payment arrangements, and maintain ongoing client communication. The ideal candidate excels at difficult conversations and takes ownership until resolved.

Qualifications

• Experience handling client-facing financial roles, focusing on collections and accounts receivable.
• Ability to manage relationships while collecting outstanding balances.
• Comfort with challenging conversations and maintaining professionalism.

Responsabilités

• Own client accounts receivable, collections, and trust replenishment activities.
• Maintain consistent communication with clients and monitor account activity.
• Negotiate payment arrangements and protect firm cash flow.
• Collaborate with attorneys and internal teams to resolve account concerns.

Connaissances

Collections

Relationship management

Negotiation

Problem-solving

Description du poste

Divorce With A Plan is seeking an experienced Client Accounts Specialist to own client accounts receivable, collections, and trust replenishment. This role is client-facing, demanding empathy and persistence to secure payments while protecting the firm’s cash flow.

You will work with attorneys and internal teams to resolve concerns, establish payment arrangements, and maintain ongoing client communication. The ideal candidate excels at difficult conversations and takes ownership until resolved.