Remote Client Accounting Manager: Lead Bookkeepers

Simple-Numbers; Phoenix (AZ); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Performance bonus

100% remote

Job summary

Simple-Numbers is seeking a fully remote Client Accounting Manager to oversee bookkeeping quality across 100+ client accounts while leading a small team of Pod Leaders/Lead Bookkeepers. This is a hands-on leadership role in a remote-first firm serving real estate clients.

The ideal candidate has extensive QuickBooks Online experience, strong accounting knowledge, and the ability to manage competing priorities with impeccable attention to detail and client communication.

Qualifications

• Must be based in the United States.
• Extensive bookkeeping/accounting experience.
• Extensive hands on experience with QuickBooks Online.
• Strong understanding of financial statements, including the Profit & Loss and Balance Sheet.
• Ability to identify and troubleshoot bookkeeping and accounting issues.
• Excellent written and verbal communication skills.
• Experience communicating directly with clients or customers in a professional environment.
• Strong technology skills and the ability to learn new software quickly.
• Highly organized and comfortable managing a large volume of accounts, deadlines, and competing priorities.
• Available Monday - Friday during Central Time business hours.

Responsibilities

• Oversee the accuracy and timeliness of bookkeeping across 100+ client accounts.
• Use your bookkeeping and accounting knowledge to identify errors, troubleshoot issues, and provide guidance on more complex bookkeeping questions.
• Ensure our bookkeeping standards and established processes are followed consistently.
• Serve as an escalation point for Pod Leaders when they need help resolving bookkeeping or QuickBooks Online issues.
• Review financial information and recognize when something doesn’t look right.
• Maintain a high standard of accuracy across a large client portfolio without personally performing the day-to-day bookkeeping.
• Lead and support a small team of Pod Leaders/Lead Bookkeepers, who directly oversee our bookkeepers and their assigned client accounts.
• Hold Pod Leaders accountable for accuracy, deadlines, client communication, and team performance.
• Coach team members through challenges and help strengthen their technical and leadership skills.
• Assist with hiring, onboarding, and training as the bookkeeping team grows.
• Conduct regular virtual meetings and maintain clear communication across the team.
• Provide direction and support while empowering Pod Leaders to effectively manage their teams.
• Onboard new clients, building a strong relationship and setting clear expectations from the beginning.
• Meet regularly with clients to review their financials, answer questions, and help them better understand their numbers.
• Serve as a trusted contact for clients and an escalation point when questions or concerns arise.
• Communicate clearly, professionally, and confidently through email and virtual meetings.
• Handle difficult or sensitive client conversations with good judgment.
• Follow through consistently and ensure clients feel heard, informed, and supported.
• Clearly communicate client needs and important changes to the internal bookkeeping team.
• Work confidently in QuickBooks Online and learn new technology quickly.
• Navigate multiple systems and client accounts efficiently in a fully remote environment.
• Effectively manage and follow established systems and processes across a large client portfolio.
• Ensure the team consistently follows established workflows and procedures.
• Keep client information, action items, deadlines, and internal communication organized across multiple platforms.
• Be comfortable adopting new technology and tools as the company grows.

Skills

Client communication

Leadership

Technology aptitude

Bookkeeping knowledge

Tools

QuickBooks Online

Job description

Simple-Numbers is seeking a fully remote Client Accounting Manager to oversee bookkeeping quality across 100+ client accounts while leading a small team of Pod Leaders/Lead Bookkeepers. This is a hands-on leadership role in a remote-first firm serving real estate clients.

The ideal candidate has extensive QuickBooks Online experience, strong accounting knowledge, and the ability to manage competing priorities with impeccable attention to detail and client communication.