Remote Claims Support Specialist

Reserv; United States; Remote; USD 25,000 - 33,000; Part time

Benefits offered by this job

Health insurance

401(k) with employer matching

Generous PTO policy

Family leave after 8 months

Work from anywhere

Apple laptop and monitor

Job summary

Reserv is seeking a highly organized Claims Support Associate to assist a team of multi-line adjusters with administrative duties, file setup, data entry, and document management. The role is hourly and overtime-eligible, with flexible work arrangements to support work-life balance.

You will collaborate with claims adjusters and leadership to streamline processes and implement improvements, while managing a queue of tasks and contributing to a smooth workflow.

Qualifications

• High school degree or GED required.
• Minimum of 2 years of experience in a support or administrative role for an insurance risk or compliance organization.
• Experience in claims support, policy admin support, or compliance database management.
• Excellent verbal and written communication skills with strong attention to detail.
• Superior organizational skills and ability to prioritize workload.
• Working knowledge of PCs including Google Docs, Sheets and other mainframe applications, as necessary.

Responsibilities

• Gather information from documents and conversations to set up and assign claim files with complete and accurate information.
• Manage a queue of tasks to ensure claims adjusters have the information they need in a timely manner.
• Handle incoming electronic mail and upload to the correct claim.
• Prepare standard form letters and claim closing documents.
• Prioritize multiple tasks to meet SLAs and improve efficiency.
• Learn and apply new technologies to improve processes and efficiency.

Skills

Communication skills

Time management

Prioritization

Attention to detail

Organizational skills

Education

High school degree or GED

Tools

Google Docs

Google Sheets

Job description

Reserv is seeking a highly organized Claims Support Associate to assist a team of multi-line adjusters with administrative duties, file setup, data entry, and document management. The role is hourly and overtime-eligible, with flexible work arrangements to support work-life balance.

You will collaborate with claims adjusters and leadership to streamline processes and implement improvements, while managing a queue of tasks and contributing to a smooth workflow.