Remote Claims Manager: Lead Teams, Optimize Reserves

Reserv Claims Analysis, LLC; Atlanta (GA); Remote; USD 120.000 - 170.000; Vollzeit

Benefits dieser Stelle

Health insurance (nationwide)

401(k) with employer matching

Generous PTO

Family leave policy

100% remote

Company-provided equipment

Zusammenfassung

Reserv Claims Analysis, LLC seeks an experienced claims executive to lead a team of Team Leads and adjusters in a fully remote role, overseeing cycle time, reserve accuracy, and client relationships.

You will coach performance, approve reserves, manage hiring, and report results to the VP, ensuring compliance with client instructions and internal SOPs. Nationwide operations and modern tools support your leadership.

Qualifikationen

• 8+ years of claims experience
• 3+ years supervising a team of leads
• Strong command of commercial auto or rental vehicle claims, including BI, APD and litigation
• Demonstrated results in performance management, quality and financial outcomes
• Excellent client-facing, written and analytical skills; comfort with data and dashboards
• Active adjuster license: resident-state license where available, otherwise a Designated Home State (DHS) license. Willing to obtain any additional required licenses within 60 days, including state testing

Aufgaben

• Lead, coach and develop Team Leads and adjusters; hold regular 1-on-1s, set goals and run performance reviews
• Own team results on cycle time, severity, reserve accuracy, litigation rate and file quality
• Approve reserves and settlements within authority; escalated larger exposures with a clear recommendation
• Manage hiring, onboarding, staffing levels, workload balance and succession planning
• Run the team’s weekly and monthly business reviews and report results, risks and actions to the VP
• Serve as a day-to-day contact for carriers, clients and program managers; respond to audits and corrective action requests
• Make sure handling follows client instructions, regulations and internal SOPs; run quality assurance and coaching programs
• Review aging inventory, high-exposure files and litigation with leads and drive action plans
• Partner with Legal, SIU, Finance, Training and Product teams on process, technology and cost improvements
• Manage vendors, panel counsel and the team’s budget and expense targets

Kenntnisse

Team leadership

Performance management

Client communication

Analytical skills

Jobbeschreibung

Reserv Claims Analysis, LLC seeks an experienced claims executive to lead a team of Team Leads and adjusters in a fully remote role, overseeing cycle time, reserve accuracy, and client relationships.

You will coach performance, approve reserves, manage hiring, and report results to the VP, ensuring compliance with client instructions and internal SOPs. Nationwide operations and modern tools support your leadership.