Remote Claims Intake Intern – Summer 2027

Encova Insurance

Seattle (WA)

Hybrid

USD 20,000 - 29,000

Full time

5 days ago

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Benefits offered by this job

Competitive internship compensation

RISE Elite internship program

Flexible start and end dates

Networking opportunities

Job summary

Encova Insurance offers a full-time summer internship for 2027 in a hybrid/remote-capable setup, with a preferred Charleston, WV office location and eligible remote work for approved payroll states. The program runs for the 2027 summer, requiring 40 hours per week and student eligibility with 60 credits completed.

Hourly pay is $18, and Encova has been recognized as a RI SE Elite Top 50 internship program for multiple years.

Qualifications

Must be currently enrolled and have completed at least 60 credit hours with an accredited college or university.
One-year previous full-time experience in customer service and/or claims intake preferred.
At least one year of experience in the insurance industry preferred.

Responsibilities

Receive initial claim information from customers telephonically, electronically, email, and/or fax.
Provide information to customers regarding options for loss reporting.
Determine appropriate policy and coverage for loss.
Onboard new associates with leadership team.
Analyze information to determine necessary additional information or actions.
Document facts of loss in the computer system.
Respond to requests via telephone, email or correspondence, including Engagement Center.
Interpret coverage and issue claim decisions for Engagement Center claims.
Review, update, and document intake processes and procedures.