Remote Child Support Services Agent I

State of Georgia; United States; Hybrid; USD 35,000 - 42,000; Full time

Benefits offered by this job

401(k) plan

457 plan

13 paid holidays

Vacation & sick leave

Medical, dental, vision insurance

Life insurance

Employee discounts

Telework opportunities

Job summary

State of Georgia’s Department of Human Services seeks a Child Support Services Agent 1 in Morrow, GA to help enforce child support obligations. Under supervision, you will engage with families to establish paternity, locate non-custodial parents, and coordinate with legal and public organizations.

The role offers telework options depending on position and a comprehensive benefits package typical of Georgia state employment.

Qualifications

• Associate degree from an accredited college or university.
• High school diploma/GED and one year of direct job-related experience.

Responsibilities

• Registers child support applications, validate locations and establish paternity.
• Coordinates child support activities with legal, judicial and public organizations.
• Establishes child support obligations and ensures that such obligations are met.
• Communicates with clients via telephone, email and direct contact to ensure obligations are met.
• Manages a caseload to meet the Same Day Service Standard of Operating Procedure.
• Performs other professional responsibilities as assigned.

Education

Associate's degree

High school diploma/GED + 1 year experience

Job description

State of Georgia’s Department of Human Services seeks a Child Support Services Agent 1 in Morrow, GA to help enforce child support obligations. Under supervision, you will engage with families to establish paternity, locate non-custodial parents, and coordinate with legal and public organizations.

The role offers telework options depending on position and a comprehensive benefits package typical of Georgia state employment.