Child Support Services Agent II - Make a Difference

State of Georgia; Newnan (GA); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Retirement plan (401k/457)

Paid holidays

Vacation & sick leave

Telework opportunities

Job summary

State of Georgia, Department of Human Services (DHS) in Newnan, GA, seeks a Child Support Services Agent 2 to establish and enforce support obligations, manage caseloads, and coordinate with courts and agencies. The role offers a comprehensive benefits package and telework opportunities depending on position.

Under supervision, you will communicate with clients, locate non-custodial parents, establish paternity, and enforce support orders.

Qualifications

• Bachelor's degree from an accredited college or university.
• High school diploma/GED and two (2) years of direct job-related experience.
• One (1) year of experience at the lower-level Child Support Services Agent 1 (SST060) or position equivalent

Responsibilities

• Establishes child support obligations and ensures that such obligations are met.
• Communicates with clients via telephone, email, correspondence and direct contact.
• Manages a caseload to ensure that child support obligations are met.
• Performs other professional responsibilities as assigned by supervisor

Education

Bachelor's degree

High school diploma / GED

Two years direct job-related experience

Job description

State of Georgia, Department of Human Services (DHS) in Newnan, GA, seeks a Child Support Services Agent 2 to establish and enforce support obligations, manage caseloads, and coordinate with courts and agencies. The role offers a comprehensive benefits package and telework opportunities depending on position.

Under supervision, you will communicate with clients, locate non-custodial parents, establish paternity, and enforce support orders.