Remote Child Support Services Agent II

State of Georgia; Decatur (GA); Hybrid; USD 39,000 - 47,000; Full time

Benefits offered by this job

Telework opportunities

401(k) and 457 plan

13 paid holidays

Job summary

State of Georgia, Department of Human Services, in Decatur, GA, is seeking a Child Support Services Agent 2 to enforce and establish child support obligations. The role reports to a supervisor and offers telework options depending on position.

Responsibilities include contacting clients, managing caseloads, and coordinating with legal and public organizations to ensure compliance and support distributions. Applicants must have a high school diploma/GED with experience or a Bachelor's degree.

Qualifications

• Bachelor's degree from an accredited college or university.
• High school diploma/GED and two years of direct job-related experience, or one year at the lower level Child Support Services Agent 1 (SST060) or equivalent.

Responsibilities

• Establishes child support obligations and ensures they are met.
• Communicates with clients and constituents via telephone, email, and correspondence.
• Manages a caseload to ensure obligations are met.
• Performs other professional responsibilities as assigned by supervisor.

Education

Bachelor's degree

High school diploma/GED

Two years of direct job-related experience or One year at Child Support Services Agent 1 (SST060)

Job description

State of Georgia, Department of Human Services, in Decatur, GA, is seeking a Child Support Services Agent 2 to enforce and establish child support obligations. The role reports to a supervisor and offers telework options depending on position.

Responsibilities include contacting clients, managing caseloads, and coordinating with legal and public organizations to ensure compliance and support distributions. Applicants must have a high school diploma/GED with experience or a Bachelor's degree.