Remote Central Scheduler – Patient Access (PRN)

Intermountain Healthcare Inc.; Nashville (TN); A distancia; USD 26.000 - 36.000; A tiempo parcial

Descripción de la vacante

Intermountain Health is seeking a part-time, PRN Patient Scheduler to support remote scheduling and pre-registration across Peaks Regional Office. This role handles high call volumes, verifies insurance, and inputs patient data with accuracy while guiding patients on appointment logistics.

The position emphasizes strong communication, multitasking, and knowledge of medical billing basics. Remote work expectations apply, with focus on service excellence and collaboration with care teams.

Formación

• High school diploma or equivalent OR (4) years of revenue cycle experience.
• Minimum of (2) years of revenue cycle experience and/or (2) years of contact center experience.

Responsabilidades

• Schedule and pre-register patients for appointments and procedures.
• Handle high call volumes across locations and departments.
• Input patient data accurately into the system.
• Explain benefits and verify insurance as needed.
• Assist with mentorship of new hires as required.
• Promote Intermountain Health values and service standards.
• Perform other duties as assigned.

Conocimientos

Customer Service Etiquette

Basic Medical Insurance Knowledge

Intermediate Computer Operating Knowl

Multi-Channel Phone Experience

30+ WPM Typing Speed

Active Listening

Reading Comprehension

Critical Thinking

Active Learning

Complex Problem Solving

Educación

High school diploma or equivalent OR 4 years revenue cycle experience

Descripción del empleo

Intermountain Health is seeking a part-time, PRN Patient Scheduler to support remote scheduling and pre-registration across Peaks Regional Office. This role handles high call volumes, verifies insurance, and inputs patient data with accuracy while guiding patients on appointment logistics.

The position emphasizes strong communication, multitasking, and knowledge of medical billing basics. Remote work expectations apply, with focus on service excellence and collaboration with care teams.