Remote Patient Access Scheduler - PRN

Intermountain Healthcare Inc.; Frankfort (KY); Remote; USD 26,000 - 35,000; Part time

Job summary

Intermountain Health is seeking a part-time PRN scheduling specialist who works fully remote to handle patient scheduling across multiple locations. The role involves pre-registering patients, managing high call volumes, and performing related administrative tasks while ensuring accuracy and patient information security.

The position emphasizes proficiency with scheduling systems, basic medical insurance knowledge, and strong communication skills, in a remote/telework setting with flexible hours.

Qualifications

• High school diploma or equivalent OR (4) years of revenue cycle experience.
• Minimum of (2) years of revenue cycle experience and/or (2) years of contact center experience.

Responsibilities

• Schedules and pre-registers patients for appointments, outpatient visits, procedures, and other appointments captured by the department.
• Complete any administrative work that goes along with scheduling the appointment.
• Transcribe any external orders from physicians.
• Handle high call volumes for multiple locations and departments.

Skills

Customer Service Etiquette

Multi-Channel Phone Experience

30+ WPM Typing

Active Listening

Reading Comprehension

Intermediate Computer Knowledge

Basic Medical Insurance Knowledge

Critical Thinking

Active Learning

Complex Problem Solving

Education

High school diploma or equivalent OR 4+ years Revenue Cycle experience

Job description

Intermountain Health is seeking a part-time PRN scheduling specialist who works fully remote to handle patient scheduling across multiple locations. The role involves pre-registering patients, managing high call volumes, and performing related administrative tasks while ensuring accuracy and patient information security.

The position emphasizes proficiency with scheduling systems, basic medical insurance knowledge, and strong communication skills, in a remote/telework setting with flexible hours.