Remote Casualty Claims Specialist

CSAA Insurance Group; Yorktown (VA); Remote; USD 62.000 - 83.000; Vollzeit

Benefits dieser Stelle

Annual bonus eligibility

401(k) with company match

Remote-first / Flexible Workplace

Zusammenfassung

CSAA Insurance Group is seeking a Casualty Evaluator for a remote role. You will own and adjust simple to moderate auto liability claims with exposure under $50,000 across multiple states, including medical payments and PIP as applicable.

This position works in a virtual environment or office setting, communicating via written, phone, and email. You may travel rarely and will investigate, negotiate, and settle claims with minimal supervision.

Qualifikationen

• High school diploma or a combination of education and 2+ directly relevant work experience.
• 2 years of related professional experience
• 2 years of claims experience
• Strong analytical, problem-solving and organizational skills
• Strong ability to work independently.
• Strong decision making ability.
• Strong customer service orientation.
• Basic math and computer skills and ability to type 30 wpm.
• Proficient oral and written communication skills and good command of the English language.
• Ability to function in a team environment.
• Ability to successfully complete training courses pertinent to job duties.
• Developing understanding of statutory and regulatory requirements.
• Developing understanding of AAA claims policies and procedures preferred.
• Ability to travel on rare occasions.
• Ability to work extended hours and/or weekends.

Aufgaben

• Assigned as Owning/Adjuster when injury exposure is identified.
• Handles mostly simple to moderate 1st and 3rd party auto liability cases involving injury with unrepresented and attorney-represented claimants.
• May handle first party Medical payment and PIP.
• Working in a virtual environment or office setting.
• Communicate in writing, by telephone and by electronic means.
• Adjuster to manage productivity by seeking claim assignments through designated queues in the claim system.
• Triage is self-managed and not automated in the claims system.
• Making coverage determinations and advising customers as to proper course of action related to coverage issues.
• Conducting investigative work of a complex nature.
• On rare occasions, may require representing the insured and/or the company at settlement conferences.
• On rare occasions, may require appearing at and representing the insureds at arbitrations and trials.
• On rare occasions, may require testimony in a deposition setting.
• Evaluating potential for subrogation and initiating initial notice of subrogation request.
• Making final decisions to settle within settlement authority, without supervisory approval, and developing negotiating strategies.
• Presenting cases in Committee setting when seeking above settlement authority level; thereafter, independently negotiating and settling the claim.

Kenntnisse

Analytical thinking

Problem solving

Organizational skills

Independent work

Decision making

Customer service

Typing 30 wpm

English communication

Team collaboration

Travel ability

Ausbildung

High school diploma

BA/BS in business, insurance or related area

Jobbeschreibung

CSAA Insurance Group is seeking a Casualty Evaluator for a remote role. You will own and adjust simple to moderate auto liability claims with exposure under $50,000 across multiple states, including medical payments and PIP as applicable.

This position works in a virtual environment or office setting, communicating via written, phone, and email. You may travel rarely and will investigate, negotiate, and settle claims with minimal supervision.