Remote Casualty Claims Specialist

CSAA Insurance Group; New Mexico; Remote; USD 62,000 - 77,000; Full time

Job summary

CSAA Insurance Group is hiring a Casualty Evaluator for a remote, nationwide position. You will handle first- and third-party auto liability claims with exposure under $50,000, across licensed and statutory states, including occasional travel for training and meetings.

The role supports small claims and may involve catastrophe-related tasks. The candidate should have 2+ years of claims experience, strong analytical skills, and the ability to work independently in a virtual environment.

Qualifications

• 2+ years of claims-related experience required.
• Strong analytical, problem-solving and organizational skills.
• Ability to work independently and travel occasionally.

Responsibilities

• Manage and investigate injury claims with exposure under $50,000.
• Communicate with claimants via written, phone, and email.
• Make coverage determinations and advise on proper actions.
• Conduct and document investigations including medical records review.

Skills

Analytical skills

Independent work

Customer service orientation

Written communication

Team collaboration

Regulatory understanding

Education

BA/BS in business or related field

Job description

CSAA Insurance Group is hiring a Casualty Evaluator for a remote, nationwide position. You will handle first- and third-party auto liability claims with exposure under $50,000, across licensed and statutory states, including occasional travel for training and meetings.

The role supports small claims and may involve catastrophe-related tasks. The candidate should have 2+ years of claims experience, strong analytical skills, and the ability to work independently in a virtual environment.