Remote Case Manager – Elder/Disability Services (WI)

Humana; Fort Atkinson (WI); Remote; USD 54,000 - 73,000; Full time

Benefits offered by this job

Health, dental and vision benefits

401(k) retirement savings plan

Paid time off and holidays

Mileage reimbursement

Job summary

Humana is seeking a compassionate, organized case manager to serve members in the Wisconsin Family Care program. You will develop and monitor the Member Care Plan, coordinate with nurses, and conduct regular in-person and phone follow-ups from a home-base in Wisconsin.

The role requires a Bachelor’s degree in human services (or related field) with experience serving frail elders or IDD/physical disabilities, plus a valid driver’s license.

Qualifications

• A Bachelor’s degree in human services or a related field is required, with at least 1 year of experience serving frail elders or adults with IDD or physical disabilities.
• Alternatively, a Bachelor’s degree in another field with at least 3 years of such experience is acceptable.
• Valid state driver’s license and proof of personal vehicle liability insurance with 100/300/100 limits

Responsibilities

• Assess members’ health and safety needs to develop a comprehensive Member Care Plan (MCP).
• Coordinate with a Field Care Nurse to address health and safety needs in the MCP.
• Conduct face-to-face social assessments with members upon enrollment and at least every six months.
• Conduct quarterly in-person visits and maintain monthly phone contact.
• Arrange non-medical support services including social integration, housing, and community resources.
• Ensure cost-effective service delivery.
• Evaluate risk factors and provide member education.
• Maintain accurate documentation including case notes and MCP updates.

Skills

Driver's license

Education

Bachelor’s degree in human services or related field

Bachelor’s degree in another field with 3+ years relevant experience

Job description

Humana is seeking a compassionate, organized case manager to serve members in the Wisconsin Family Care program. You will develop and monitor the Member Care Plan, coordinate with nurses, and conduct regular in-person and phone follow-ups from a home-base in Wisconsin.

The role requires a Bachelor’s degree in human services (or related field) with experience serving frail elders or IDD/physical disabilities, plus a valid driver’s license.