Remote Case Management Coordinator — Health & Benefits

CVS Health Corporation; Worth (IL); Remote; USD 29,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health Corporation is seeking a Case Management Coordinator for a full-time telework role with 50-75% travel around Southern Chicago, Illinois. The position focuses on coordinating care, assisting with scheduling, and guiding members through benefits and education to improve health outcomes.

The role requires collaboration with care teams, handling complex needs, and ensuring documentation aligns with regulatory standards.

Qualifications

• 2+ years experience in Behavioral Health, Social Services or related field.
• Must travel 50-75% around Southern Chicago, Illinois; reliable transportation required.
• 2+ years of electronic documentation experience and Microsoft Office applications.

Responsibilities

• Evaluate members and assess needs/eligibility and plan care.
• Coordinate and implement care plan activities and monitor progress.
• Engage with care teams and escalate quality of care issues when needed.
• Provide coaching and support to empower informed healthcare decisions.
• Document and monitor care per regulatory and company policies.

Skills

Behavioral Health

Social Services

Care coordination

Education

Bachelor's degree in Behavioral Health or Human Services

Tools

Microsoft Office

Job description

CVS Health Corporation is seeking a Case Management Coordinator for a full-time telework role with 50-75% travel around Southern Chicago, Illinois. The position focuses on coordinating care, assisting with scheduling, and guiding members through benefits and education to improve health outcomes.

The role requires collaboration with care teams, handling complex needs, and ensuring documentation aligns with regulatory standards.