Remote Case Management Coordinator – Travel‑Heavy

CVS Health Corporation; United States; Remote; USD 29,000 - 61,000; Full time

Job summary

CVS Health Corporation is seeking a Case Management Coordinator for a full-time telework role with substantial travel to the Chicago area. You will support members by scheduling appointments, navigating benefits, and guiding education through care management tools to achieve optimal health outcomes.

The role requires 2+ years in Behavioral Health or related fields, proficiency with electronic documentation, and MS Office.

Qualifications

• 2+ years experience in Behavioral Health, Social Services or related field.
• Must travel 50-75% of the time in and around Chicago, Illinois.
• 2+ years of electronic documentation experience and Microsoft Office applications.

Responsibilities

• Assess members’ needs and eligibility and recommend care plan actions.
• Identify high-risk factors and coordinate appropriate referrals.
• Coordinate and monitor care plan activities and progress.
• Collaborate with care teams to address barriers to optimal outcomes.
• Document care activities ensuring regulatory and quality compliance.
• Engage with members to promote healthy lifestyle choices and engagement.

Skills

Behavioral Health Experience

Electronic Documentation

Microsoft Office

Education

Behavioral Health or Human Services degree

Job description

CVS Health Corporation is seeking a Case Management Coordinator for a full-time telework role with substantial travel to the Chicago area. You will support members by scheduling appointments, navigating benefits, and guiding education through care management tools to achieve optimal health outcomes.

The role requires 2+ years in Behavioral Health or related fields, proficiency with electronic documentation, and MS Office.