Remote CareIQ Service Coordinator I – Claims & Admin

CorVel Corporation; Irving (TX); A distancia; USD 35.000 - 52.000; Jornada completa

Descripción de la vacante

CorVel Corporation is seeking a CareIQ Service Coordinator to provide administrative customer service and file management to claimants, providers, claims professionals, and case managers. This role requires accuracy, urgency, and clear communication to keep services on schedule, in a remote setting.

The position operates Monday–Friday with EST hours, and requires a reliable broadband connection and proficiency in MS Office and proprietary systems. Strong multitasking and teamwork are essential.

Formación

• Experience in a detail-oriented customer service environment.
• Ability to review documentation for accuracy and completeness.
• Strong written and verbal communication skills.

Responsabilidades

• Provide telephonic customer service in a high-volume environment.
• Perform accurate data review and entry.
• Learn and operate proprietary systems.
• Review treatment and appointment documentation for accuracy.
• Coordinate with case stakeholders and provide updates.

Conocimientos

Customer service

Data entry

Microsoft Office

Proprietary systems

Problem solving

Time management

Teamwork

Independence

Phone etiquette

Herramientas

Microsoft Office

Proprietary systems

Descripción del empleo

CorVel Corporation is seeking a CareIQ Service Coordinator to provide administrative customer service and file management to claimants, providers, claims professionals, and case managers. This role requires accuracy, urgency, and clear communication to keep services on schedule, in a remote setting.

The position operates Monday–Friday with EST hours, and requires a reliable broadband connection and proficiency in MS Office and proprietary systems. Strong multitasking and teamwork are essential.