Remote Health Services Coordinator I

CorVel Brand; Dallas, Carmel (TX, IN); Híbrido; USD 23.000 - 32.000; Jornada completa

Descripción de la vacante

CorVel is seeking a CareIQ Service Coordinator to provide administrative customer service and file management for claimants, providers and case managers. This remote role emphasizes accuracy, urgency, and clear communication to ensure services are completed on schedule.

The position supports inbound/outbound contacts and requires ability to work with proprietary systems, while meeting production and quality targets in a high-volume environment.

Formación

• Experience in a detail-oriented customer service environment.
• Ability to learn and operate proprietary systems and manage multiple data sources.

Responsabilidades

• Provide telephonic customer service in a high-volume call-center environment.
• Review and enter data accurately.
• Request and review treatment and appointment documentation for accuracy.
• Coordinate and communicate with claimants, providers, and case managers to ensure timely services.

Conocimientos

Customer service

Multi-tasking

Written communication

Verbal communication

Time management

MS Office

Proprietary Systems

Team player

Herramientas

MS Office

Proprietary Systems

Descripción del empleo

CorVel is seeking a CareIQ Service Coordinator to provide administrative customer service and file management for claimants, providers and case managers. This remote role emphasizes accuracy, urgency, and clear communication to ensure services are completed on schedule.

The position supports inbound/outbound contacts and requires ability to work with proprietary systems, while meeting production and quality targets in a high-volume environment.