Remote Healthcare Scheduling Coordinator I

CorVel Corporation; Jacksonville (FL); Remote; USD 22,000 - 33,000; Full time

Benefits offered by this job

Remote work

Paid time off

Medical benefits

Job summary

CorVel Corporation seeks a remote CareIQ Scheduling Coordinator to provide administrative customer service by scheduling ancillary healthcare appointments for claimants, providers, and claims teams. The role emphasizes accuracy and urgency, with telephonic and written communication across inbound and outbound inquiries.

The position requires residence in Central or Eastern time zones with a stable broadband connection (min 3 Mbps) and a wired modem link to the network.

Qualifications

• High School diploma is required.
• Prior experience in a detail-oriented customer service environment.
• Experience in data entry and scheduling in a high-volume setting.

Responsibilities

• Provides telephonic customer service in an inbound and outbound high-volume call-center environment
• Completes accurate data review and entry
• Able to learn and operate corporate proprietary systems
• Schedules medical appointments for claimants and owns the results of assigned cases
• Ensures all case stakeholders are updated regularly
• Types and proofreads reports and correspondence via email and management systems
• Transcribes correspondence/reports from dictation
• Uses problem solving and critical thinking to avoid scheduling delays
• Meets departmental production and quality performance expectations
• Additional duties as assigned

Skills

Multitasking

Written communication

Verbal communication

Deadline management

MS Office

Proprietary systems

Interpersonal skills

Teamwork

Time management

Education

High School diploma

Tools

MS Office

Proprietary Systems

Job description

CorVel Corporation seeks a remote CareIQ Scheduling Coordinator to provide administrative customer service by scheduling ancillary healthcare appointments for claimants, providers, and claims teams. The role emphasizes accuracy and urgency, with telephonic and written communication across inbound and outbound inquiries.

The position requires residence in Central or Eastern time zones with a stable broadband connection (min 3 Mbps) and a wired modem link to the network.