Remote Scheduling Coordinator - Healthcare Claims Support

CorVel Corporation; United States; A distancia; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

The CareIQ Scheduling Coordinator at CorVel Corporation provides administrative customer service by scheduling ancillary healthcare appointments for claimants, providers, and claims management. The role emphasizes accuracy and urgency to align appointments with claimant and customer needs in a remote setting.

This remote position requires proactive file management in web-based applications, excellent written and verbal communication, and the ability to work independently or within a team while

Formación

• Administrative customer service experience
• Scheduling appointments in a fast-paced environment
• Proficient with MS Office (Outlook and Excel) and SharePoint

Responsabilidades

• Schedule ancillary healthcare appointments for claimants, providers and claims management.
• Proactively monitor and manage files using proprietary web-based applications.
• Provide telephonic and written customer support to inbound and outbound customers.
• Document actions and correspondence between parties.
• Ensure files are complete with all required documentation.

Conocimientos

Multi-tasking

Written communication

Verbal communication

Deadline-driven

MS Office (Outlook, Excel)

Interpersonal skills

Independent / team oriented

Educación

High School diploma or equivalent

Herramientas

MS Office

SharePoint

Descripción del empleo

The CareIQ Scheduling Coordinator at CorVel Corporation provides administrative customer service by scheduling ancillary healthcare appointments for claimants, providers, and claims management. The role emphasizes accuracy and urgency to align appointments with claimant and customer needs in a remote setting.

This remote position requires proactive file management in web-based applications, excellent written and verbal communication, and the ability to work independently or within a team while