Remote Care Intake Specialist I – Data Entry & Calls

CorVel Corporation; Oregon; Hybrid; USD 22,000 - 33,000; Full time

Job summary

The CareIQ Intake Specialist at CorVel Corporation provides administrative customer service to claimants, providers, and claims teams. The role focuses on high-accuracy data entry, timely processing of referrals, and using proprietary systems while handling inbound and outbound calls in a remote setting.

Shifts begin in EST with a requirement to reside in the Central or Eastern Time Zone. Strong written and verbal communication, plus ability to multitask, are essential for success in this

Qualifications

• High School diploma is required.
• Prior work experience in a detail-oriented customer service environment.

Responsibilities

• Provide quality and friendly telephonic customer service in a high-volume call center.
• Complete accurate data entry and review.
• Learn and operate corporate proprietary systems.
• Enter assigned electronic orders into the coordination system.
• Ensure all case stakeholders are updated regularly.
• Transcribe correspondence and reports from dictation.

Skills

Customer service

Data entry

Written/verbal communication

Time management

Multitasking

Education

High School diploma

Tools

Microsoft Office

Proprietary Systems

Job description

The CareIQ Intake Specialist at CorVel Corporation provides administrative customer service to claimants, providers, and claims teams. The role focuses on high-accuracy data entry, timely processing of referrals, and using proprietary systems while handling inbound and outbound calls in a remote setting.

Shifts begin in EST with a requirement to reside in the Central or Eastern Time Zone. Strong written and verbal communication, plus ability to multitask, are essential for success in this