Remote Care Navigator for Complex, Chronic Needs
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Benefits offered by this job
Job summary
UnitedHealth Group's UnitedHealthcare division in Idaho is seeking a Care Coordinator to serve as primary care manager for a panel of members with chronic and complex health care needs. This role supports the care team with clinical and non-clinical activities to promote person-centered care.
You will engage members, develop individualized care plans, coordinate with providers and community resources, and assist with HCBS and referrals.
Qualifications
- Current and unrestricted Idaho license in one of the listed provider roles (LCSW/LMSW/LSW/LCPC/LPC/LMFT/LAMFT)
- LPN/LVN license also acceptable
- 2-year degree with 2+ years healthcare experience required
Responsibilities
- Serve as the primary care manager for dual eligible members
- Engage members in person or via telecommunication for comprehensive needs/wellness assessments
- Develop and implement individualized, person-centered care plans
- Collaborate with care team, providers, and community resources to implement plans
- Assist members with obtaining HCBS and referrals
- Support discharge planning and care transitions after ER visits or facilities
- Educate and coach members for self-management and healthy lifestyle changes
- Advocate for members to ensure their needs are represented
- Assist with nonclinical inquiries related to credentialing or claims within the health plan
Skills
Education
Tools
Job description
UnitedHealth Group's UnitedHealthcare division in Idaho is seeking a Care Coordinator to serve as primary care manager for a panel of members with chronic and complex health care needs. This role supports the care team with clinical and non-clinical activities to promote person-centered care.
You will engage members, develop individualized care plans, coordinate with providers and community resources, and assist with HCBS and referrals.
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