Remote Care Manager & Patient Engagement Specialist

Vigilance Health, Inc.; Oregon; Hybrid; USD 60,000 - 75,000; Full time

Job summary

Vigilance Health, Inc. in the United States is seeking a Care Manager / Patient Engagement Specialist who will build meaningful relationships with patients, drive better health outcomes, and empower individuals to take control of their health.

You will use Motivational Interviewing and clinical best practices in every call to guide care. The role emphasizes high-volume outreach, accurate documentation, and collaboration with the care team to set SMART goals, coordinate care, and reduce

Qualifications

• Experience with patients with one or more chronic conditions.
• Bilingual required.
• Ability to develop patient-centered care plans.
• Strong documentation and outcome tracking.
• Familiarity with HIPAA compliance.

Responsibilities

• Outreach & engagement with a high-volume outbound calling routine.
• Build rapport and trust using Motivational Interviewing.
• Risk stratification and panel management.
• Care coordination and SMART goal setting.
• Documentation and clinical best practices.

Skills

Bilingual communications

Motivational Interviewing

Patient engagement

Relationship building

Tools

Care management platforms

EHRs

MS Teams

Excel

Job description

Vigilance Health, Inc. in the United States is seeking a Care Manager / Patient Engagement Specialist who will build meaningful relationships with patients, drive better health outcomes, and empower individuals to take control of their health.

You will use Motivational Interviewing and clinical best practices in every call to guide care. The role emphasizes high-volume outreach, accurate documentation, and collaboration with the care team to set SMART goals, coordinate care, and reduce