Bilingual Care Manager — Remote Patient Engagement Pro

Vigilance Health, Inc.; Houston (TX); Remote; USD 52,000 - 78,000; Full time

Job summary

Vigilance Health, Inc. is seeking a Care Manager / Patient Engagement Specialist to build trust and guide patients on their health journeys. This remote, full-time role emphasizes high-volume outreach, Motivational Interviewing, and strong documentation across multiple EHRs.

You will coordinate care plans and engage patients to improve health outcomes. Ideal candidates bring RN/LVN/LPN or MSW/LCSW backgrounds and bilingual communication skills.

Qualifications

• Experience with patients with chronic conditions.
• Ability to develop patient-centered care plans and SMART goals.
• Bilingual or multilingual communication required.
• Behavioral Health Integration experience preferred.
• Motivational Interviewing techniques preferred.
• Prior use of care management platforms or EHRs.
• Proficiency with MS Office, Teams and Excel.

Responsibilities

• Patient Outreach & Engagement: high-volume daily outbound calls.
• Relationship Building & Rapport with patient panel.
• Risk Stratification & Panel Management to prioritize outreach.
• Care Coordination & Goal Setting for SMART plans with PCP focus.
• Documentation & clinical best practices to document actions and status.

Skills

Bilingual

Motivational Interviewing

Patient engagement

Communication

Team collaboration

Documentation

EHRs

MS Office (Teams, Excel)

Education

RN / LVN / LPN

MSW / LCSW

Health Coach / Care Manager

Tools

MS Office Suite

Microsoft Teams

Excel

Job description

Vigilance Health, Inc. is seeking a Care Manager / Patient Engagement Specialist to build trust and guide patients on their health journeys. This remote, full-time role emphasizes high-volume outreach, Motivational Interviewing, and strong documentation across multiple EHRs.

You will coordinate care plans and engage patients to improve health outcomes. Ideal candidates bring RN/LVN/LPN or MSW/LCSW backgrounds and bilingual communication skills.