Remote Care Coordinator & Patient Health Coach

Cosan Group; Oklahoma; Remote; USD 28,000 - 41,000; Full time

Benefits offered by this job

PTO & Holidays

Medical/Dental/Vision insurance

Life Insurance

Disability coverage

Employee Assistance Program

Job summary

Cosán Group is seeking a compassionate Care Coordinator to work from home across the United States. You will manage a panel of 400-450 patients, perform monthly outreach, and provide health coaching to improve chronic condition outcomes.

The role requires a CMA/MA certification, 1 year of clinical experience, EMR familiarity, and a HIPAA-compliant home office with fast internet. You will collaborate with clinical teams, document interactions in real time, and conduct 50–60 daily outbound calls.

Qualifications

• Must hold a nationally recognized medical assistant certification (CMA, RMA, CCMA, NCMA, CMAC, or equivalent state-issued MA-C).
• Minimum 1 year of clinical experience in primary care, hospital, or a specialty healthcare setting.
• Experience with Electronic Medical Records (EMRs) and strong computer navigation skills.
• Proficiency in multiple technology platforms and ability to navigate complex systems.
• HIPAA-compliant home office setup with minimum 50 Mbps download / 5 Mbps upload internet capability.
• Experience in care coordination, chronic care management, or behavioral health integration.
• Familiarity with remote patient monitoring (RPM) or remote physiological monitoring platforms.
• Previous experience managing large patient panels (200+).
• Bilingual capability (English and Spanish preferred).

Responsibilities

• Manage an assigned panel of 400-450 patients and conduct required monthly outreach to ensure continuity of care.
• Conduct 50-60 daily outbound calls to patients, providing care plan support and health coaching aligned to their specific needs.
• Maintain call quality standards through consistent engagement and professional communication in every patient interaction.
• Collaborate with clinical teams, providers, and caregivers to identify and address clinical and social needs.
• Support care coordination goals by staying on schedule with monthly outreach targets.
• Close gaps in patient care through Chronic Care Management, Behavioral Health Integration, and Remote Physiological Monitoring services.
• Advocate for patient needs by actively listening to concerns, investigating issues, and communicating solutions to the patient’s care circle.
• Partner closely with providers, clinical teams, and caregivers to support positive patient outcomes.
• Document all patient interactions in real-time using the care coordination platform.
• Maintain accurate, real-time documentation to support care coordination goals.

Job description

Cosán Group is seeking a compassionate Care Coordinator to work from home across the United States. You will manage a panel of 400-450 patients, perform monthly outreach, and provide health coaching to improve chronic condition outcomes.

The role requires a CMA/MA certification, 1 year of clinical experience, EMR familiarity, and a HIPAA-compliant home office with fast internet. You will collaborate with clinical teams, document interactions in real time, and conduct 50–60 daily outbound calls.