Care Coordinator, Supervisor (Fully Remote)

Partner Company; United States; Remote; USD 84,000 - 104,000; Full time

Benefits offered by this job

Comprehensive health insurance

Paid time off

Retirement savings

Wellness resources

Educational assistance

Corporate discounts

Job summary

Partner Company seeks a dedicated leader to oversee daily operations, guiding Care Coordinators through smooth care transitions and strong provider connections. You will coach staff, conduct performance reviews, and deliver training on workflows and program expectations to ensure excellence in member care.

The role requires 4+ years in care coordination with 2+ years in supervisory roles, a solid understanding of HIPAA, and the ability to operate in a fully remote setting aligned with Pacific

Qualifications

• 4+ years in care coordination, case management, or healthcare services.
• 2+ years in supervisory roles in healthcare.
• Strong understanding of HIPAA and privacy standards.
• Remote-Pacific Time availability and patient-centric service.

Responsibilities

• Lead daily operations and direct Care Coordinators to ensure effective care transitions.
• Coach and develop team members; conduct performance reviews and training.
• Monitor performance, resolve escalations, and drive process improvements to enhance member experience.

Skills

Care coordination

Team leadership

Performance coaching

HIPAA compliance

Job description

• Lead daily operations and provide direction to Care Coordinators, ensuring effective care transitions and provider connections.
• Coach and develop team members, conduct performance reviews, and deliver training on workflows and program expectations.
• Monitor performance, resolve escalated issues, and drive process improvements to enhance member experience.

Requirements:

• At least 4 years of experience in care coordination, case management, or healthcare services.
• At least 2 years of supervisory or people management experience in a healthcare environment.
• Strong understanding of HIPAA, privacy standards, and culturally responsive service delivery.
• Annual salary of $83,520–$104,400 based on experience and qualifications.
• Comprehensive health insurance, paid time off, retirement savings, and wellness resources.
• Fully remote position supporting Pacific Time Zone hours with educational assistance and corporate discounts.

Partner Company

A healthcare services organization that helps members navigate care, connect with providers, and manage transitions. It fosters a collaborative, accountable, and member-centered culture with a focus on quality and compliance.