Remote Care Coordination Supervisor

Acentra Health; Roseville (CA); Remote; USD 84,000 - 104,000; Full time

Job summary

Acentra Health is seeking a remote Care Coordinator Supervisor to lead a distributed team supporting members through transitions of care and access to services. You will guide workflows, ensure compliance, and promote high-quality member experiences.

The role emphasizes strong leadership, collaboration with providers, and effective communication while maintaining privacy and regulation adherence. PST hours apply, with coverage Monday–Saturday as described in the posting.

Qualifications

• 4+ years of care coordination, case management, or related healthcare experience.
• 2+ years of supervisory or team leadership experience.
• Strong understanding of HIPAA and privacy requirements.
• Ability to work effectively in a fully remote, Pacific Time Zone environment.

Responsibilities

• Provide day-to-day supervision to Care Coordinators and oversee FFS provider connections.
• Assign workloads, monitor priorities, and ensure timely service delivery.
• Coach and develop staff to maintain performance and compliance with program standards.
• Monitor productivity, quality, documentation, and referral activity.
• Lead performance reviews and address issues in collaboration with HR.
• Coordinate member transitions of care and follow-up services.
• Support identification of appropriate providers based on member needs.

Skills

Supervisory leadership

Care coordination

Team management

HIPAA/privacy knowledge

Education

Bachelor's Degree

Associate Degree or related field

Job description

Acentra Health is seeking a remote Care Coordinator Supervisor to lead a distributed team supporting members through transitions of care and access to services. You will guide workflows, ensure compliance, and promote high-quality member experiences.

The role emphasizes strong leadership, collaboration with providers, and effective communication while maintaining privacy and regulation adherence. PST hours apply, with coverage Monday–Saturday as described in the posting.