Remote Care Management Leader & Team Coach

PacificSource; Springfield (OR); On-site; USD 83,000 - 137,000; Full time

Benefits offered by this job

Flexible telecommute policy

Medical, vision, dental insurance

401(k) plan

Tuition reimbursement

Job summary

PacificSource is seeking a senior leader to manage Clinical Care Managers across lines of business. You will hire, train, coach, and evaluate team performance while guiding program development and operations.

Ensure service quality, improve processes, and drive outcomes for members, providers, and employers. The role requires extensive clinical background (RN license) and CCM certification, with a focus on utilization management and care coordination.

Qualifications

• Progressive leadership experience in health services or case management.
• Experience coaching and evaluating team performance.
• Knowledge of health insurance and utilization management.

Responsibilities

• Lead Clinical Care Managers across lines of business and oversee program development and implementation.
• Monitor workflow, ensure quality and productivity, and coach staff.
• Participate in hiring decisions and performance reviews.

Skills

Leadership

Team management

Communication

Process improvement

Education

RN license

CCM Certification

Job description

PacificSource is seeking a senior leader to manage Clinical Care Managers across lines of business. You will hire, train, coach, and evaluate team performance while guiding program development and operations.

Ensure service quality, improve processes, and drive outcomes for members, providers, and employers. The role requires extensive clinical background (RN license) and CCM certification, with a focus on utilization management and care coordination.