Remote Care Coordination & Scheduling Specialist

Hugh Chatham Health, Inc.; Winston-Salem (NC); À distance; USD 29 000 - 43 000; Plein temps

Avantages offerts par ce poste

Health and welfare benefits

Flexible Spending Accounts

Retirement plans with employer match

Educational Assistance Program

Paid Time Off

Résumé du poste

Advocate Health is seeking an Administrative Associate for the WFBMG University Group Practice in Winston-Salem, NC. This remote-position-with-onsite expectation supports internal medicine administration, coordinating referrals, authorizations, and patient scheduling.

The role requires a High School Diploma or GED, computer experience, and knowledge of insurance coverage. Customer service experience is essential, with benefits programs and potential on-site work as needed.

Qualifications

• High School Diploma or GED required.
• Computer experience required.
• Understanding of insurance coverage and medical necessity policies preferred.
• Knowledge of medical records software preferred.
• Customer service experience required.

Responsabilités

• Completes referrals for patients and coordinates with referring and receiving practices and/or departments.
• May coordinate and prepare financial estimates for patients.
• Obtains all authorizations needed.
• Directs patients to providers in their insurance plan.
• Reviews benefits and educates patient on insurance coverage.
• Coordinates and schedules surgical procedures, diagnostic testing, or other services within various departments with internal and ancillary providers.
• Reviews schedules and confirms schedules are accurate and time is properly allocated.
• Follows up on all referrals to ensure no care gaps.

Connaissances

Referral coordination

Insurance authorization

Patient education

Medical billing support

Formation

High School Diploma or GED

Outils

Medical records software

Description du poste

Advocate Health is seeking an Administrative Associate for the WFBMG University Group Practice in Winston-Salem, NC. This remote-position-with-onsite expectation supports internal medicine administration, coordinating referrals, authorizations, and patient scheduling.

The role requires a High School Diploma or GED, computer experience, and knowledge of insurance coverage. Customer service experience is essential, with benefits programs and potential on-site work as needed.