Oncology Care Coordination & Scheduling Specialist

107 The Charlotte-Mecklenburg Hospital Authority; Charlotte (NC); On-site; USD 29,000 - 43,000; Part time

Benefits offered by this job

Total Rewards program

Health benefits

Job summary

Advocate Health is seeking an administrative coordinator to handle referrals, authorizations, and patient education across multiple sites in North Carolina. The role requires strong customer service and computer skills, plus familiarity with medical records software.

Travel between NorthEast Concord, University City Charlotte, and Stanly Albemarle is required; Part-time schedule with Mon-Fri hours and no benefits eligibility. Pay ranges from $20.80 to $31.20 per hour, depending on experience.

Qualifications

• High School Diploma or GED required.
• Computer experience required.
• Thorough understanding of Insurance coverage (FSC/Coverage/Plan types) and Medical Necessity policies preferred.
• Knowledge of medical records software preferred.
• Customer service experience required.

Responsibilities

• Completes referrals for patients and coordinates with referring and receiving practices and/or departments.
• May coordinate and prepare financial estimates for patients.
• Obtains all authorizations needed.
• Directs patients to providers in their insurance plan.
• Reviews benefits and educates patient on insurance coverage.
• Coordinates and schedules surgical procedures, diagnostic testing, or other services within various departments with internal and ancillary providers.
• Reviews schedules and confirms schedules are accurate and time is properly allocated.
• Follows up on all referrals to ensure no care gaps.

Skills

Customer service

Communication

Computer skills

Education

High School Diploma or GED

Tools

Medical records software

Job description

Advocate Health is seeking an administrative coordinator to handle referrals, authorizations, and patient education across multiple sites in North Carolina. The role requires strong customer service and computer skills, plus familiarity with medical records software.

Travel between NorthEast Concord, University City Charlotte, and Stanly Albemarle is required; Part-time schedule with Mon-Fri hours and no benefits eligibility. Pay ranges from $20.80 to $31.20 per hour, depending on experience.