Remote Care Coordination Associate

CVS Health; Austin (TX); Remote; USD 25,000 - 49,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a Remote Care Management Associate to coordinate member care, assist with treatment-related needs, and connect members with programs and services. This fully remote role requires strong communication and customer service skills, with a focus on efficiency and HIPAA compliance.

You will interact with providers and members, identify referral opportunities, and work with a remote team. The position offers full-time hours and benefits, with a schedule Monday–Friday 10:00

Qualifications

• 1+ year of customer service experience in a healthcare or medical setting
• High School Diploma or GED required
• Ability to work independently in a remote environment

Responsibilities

• Communicate with healthcare providers and other parties to support member care and treatment needs
• Deliver exceptional customer service in a fast-paced environment
• Identify referral opportunities for additional products, services, and programs
• Work independently while collaborating with a remote team

Skills

Customer service

Communication skills

Typing

Independent work

Education

High School Diploma or GED

Tools

Microsoft Office 365

Teams

Outlook

Excel

Word

PowerPoint

Job description

CVS Health is seeking a Remote Care Management Associate to coordinate member care, assist with treatment-related needs, and connect members with programs and services. This fully remote role requires strong communication and customer service skills, with a focus on efficiency and HIPAA compliance.

You will interact with providers and members, identify referral opportunities, and work with a remote team. The position offers full-time hours and benefits, with a schedule Monday–Friday 10:00