Remote Care Coach for Chronic Conditions

Humana Inc; Denver (CO); Remote; USD 54,000 - 73,000; Full time

Benefits offered by this job

Health benefits

Job summary

Humana Inc. is seeking a Care Coach to support members remotely, guiding them toward optimal wellness and coordinating with clinical and community resources. The role emphasizes chronic condition management, data review, and compliance within a regulated program.

Qualifications include an Associate degree, 2+ years in direct adult patient care, and strong communication and EMR skills. Prior experience with Medicare/Medicaid is a plus. Training is provided for the remote setup.

Qualifications

• Associate degree in any course.
• Minimum 2 years of direct adult patient care experience.
• Experience interacting with members of the healthcare team.
• Strong computer proficiency with electronic medical records (EMR).
• Exceptional communication and interpersonal skills.

Responsibilities

• Conduct telephonic outreach to members with chronic conditions.
• Assess member needs and develop individualized care plans.
• Coordinate services with clinical and community resources to support health outcomes.
• Identify and resolve barriers to care and member independence.
• Monitor progress and adjust care strategies.
• Maintain compliance within a regulated program.
• Navigate multiple computer systems while engaging members in a structured environment.

Skills

Healthcare experience

Care coordination

EMR proficiency

Communication skills

Education

Associate degree

Bachelor’s degree in Allied Health Science

Job description

Humana Inc. is seeking a Care Coach to support members remotely, guiding them toward optimal wellness and coordinating with clinical and community resources. The role emphasizes chronic condition management, data review, and compliance within a regulated program.

Qualifications include an Associate degree, 2+ years in direct adult patient care, and strong communication and EMR skills. Prior experience with Medicare/Medicaid is a plus. Training is provided for the remote setup.