Remote Cancellation Specialist for Veteran Services

Maximus; United States; Remote; USD 42,000 - 56,000; Full time

Job summary

Maximus is hiring Cancellation Specialists for our Veterans Evaluation Services (VES) team in a remote role. You will review case information to determine cancellation eligibility and assist with rescheduling as needed, ensuring timely processing for VA submission.

The role requires a detail-oriented, organized professional who can provide accurate support to veterans and providers while complying with contract requirements for U.S. Citizens or Green Card holders.

Qualifications

• U.S. citizenship or Green Card required.
• Detail-oriented and organized.
• Ability to provide accurate and timely support to veterans and providers.

Responsibilities

• Review case information to determine cancellation eligibility.
• Research missed, canceled, or rescheduled appointments.
• Process eligible cancellations for submission to the VA.
• Maintain thorough and accurate case documentation.
• Assist with rescheduling efforts as needed.

Job description

Maximus is hiring Cancellation Specialists for our Veterans Evaluation Services (VES) team in a remote role. You will review case information to determine cancellation eligibility and assist with rescheduling as needed, ensuring timely processing for VA submission.

The role requires a detail-oriented, organized professional who can provide accurate support to veterans and providers while complying with contract requirements for U.S. Citizens or Green Card holders.