Cancellation Specialist - Veterans Evaluation Services

Maximus; United States; Remote; USD 42,000 - 56,000; Full time

Job summary

Maximus is hiring Cancellation Specialists for our Veterans Evaluation Services (VES) team in a remote role. You will review case information to determine cancellation eligibility and assist with rescheduling as needed, ensuring timely processing for VA submission.

The role requires a detail-oriented, organized professional who can provide accurate support to veterans and providers while complying with contract requirements for U.S. Citizens or Green Card holders.

Qualifications

• U.S. citizenship or Green Card required.
• Detail-oriented and organized.
• Ability to provide accurate and timely support to veterans and providers.

Responsibilities

• Review case information to determine cancellation eligibility.
• Research missed, canceled, or rescheduled appointments.
• Process eligible cancellations for submission to the VA.
• Maintain thorough and accurate case documentation.
• Assist with rescheduling efforts as needed.

Job description

Maximus is currently hiring for Cancellation Specialists to join our Veterans Evaluation Services (VES) team in a remote opportunity. The Cancellation Specialist is responsible for reviewing case information to determine cancellation eligibility, researching missed, canceled, or rescheduled appointments, processing eligible cancellations for submission to the VA, and maintaining thorough and accurate case documentation. This role works closely with other Cancellation Specialists and management to ensure cancellations are processed in a timely manner and assists with rescheduling efforts as needed. The ideal candidate is detail-oriented, organized, and committed to providing accurate and timely support to veterans and providers.

Due to contract requirements, only U.S. Citizens or Green Card holders can be considered for this opportunity.