Remote Call Center Specialist - Customer Support

Dayton Roger's; New Hampshire; On-site; USD 36,000 - 60,000; Full time

Job summary

Dayton Roger's is seeking a Call Center Representative for a full-time remote position. You will handle a high volume of inbound and outbound calls, providing accurate information and resolving client inquiries with a focus on excellent service.

Ideal candidates will have a high school diploma or equivalent and prior call center or customer service experience. Strong communication, multitasking, and the ability to work independently are essential to succeed in this fast-paced environment.

Qualifications

• High school diploma or equivalent is required or preferred depending on the role.
• Previous experience in a call center or customer service role is preferred.
• Excellent communication and problem-solving abilities are essential.

Responsibilities

• Answering incoming calls from clients and provide accurate, timely information.
• Making outbound calls to follow up on client inquiries and resolve issues.
• Maintain professionalism and high level of customer service at all times.

Skills

Strong communication skills

Excellent problem solving

Multitask effectively

Attention to detail

Team collaboration

Independent work

Flexible hours

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Dayton Roger's is seeking a Call Center Representative for a full-time remote position. You will handle a high volume of inbound and outbound calls, providing accurate information and resolving client inquiries with a focus on excellent service.

Ideal candidates will have a high school diploma or equivalent and prior call center or customer service experience. Strong communication, multitasking, and the ability to work independently are essential to succeed in this fast-paced environment.