Remote Call Center Specialist - Client Services

TSI - Transworld Systems Inc.; Aiken (SC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Work from home

Paid training

Team-oriented environment

Growth opportunities

Benefits package

Job summary

TSI - Transworld Systems Inc. is seeking a Remote Call Center Representative to support client services in a work-from-home role. You will handle inquiries, validate account and billing information, and produce reports for clients.

Qualified candidates will have a High School Diploma or GED, strong communication skills, and the ability to work independently in a remote setting. The position offers paid training, comprehensive benefits, and growth opportunities.

Qualifications

• High School Diploma or GED certificate, or relevant work experience.
• Proficient personal computer skills, including Microsoft Office.
• Excellent interpersonal, written, and oral communication skills.
• Professional, mature manner with a can-do attitude.
• Ability to maintain confidentiality.
• Ability to work with minimal supervision.
• Ability to work in a team environment.
• Ability to multitask and prioritize.

Responsibilities

• Research data regarding account and billing information to validate debts.
• Respond to daily client requests via telephone, email, fax and mail.
• Produce reports requested by clients.
• Learn new computer platforms as required.
• Comply with applicable laws and TSI policies.
• Provide feedback to management on improvements.
• Suggest process improvements and perform other duties as assigned.

Skills

Communication skills

Teamwork

Multitasking

Confidentiality

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

TSI - Transworld Systems Inc. is seeking a Remote Call Center Representative to support client services in a work-from-home role. You will handle inquiries, validate account and billing information, and produce reports for clients.

Qualified candidates will have a High School Diploma or GED, strong communication skills, and the ability to work independently in a remote setting. The position offers paid training, comprehensive benefits, and growth opportunities.