Remote Call Center Specialist - 24/7 Support

Ryder System, Inc.; Orlando (FL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement savings plan

Paid time off

Job summary

Ryder System, Inc. is seeking a Call Center Representative I to handle inbound calls from national accounts, shops, and on-demand customers. You will schedule breakdown repairs and preventive maintenance while delivering outstanding customer service.

The role requires flexibility to work all shifts, with remote training start dates in late November 2026. Candidate should have call center experience and strong communication skills to support CSI targets and coordinate with technicians and

Qualifications

• H.S. diploma or GED is required.
• Minimum 3 years in customer service with issues resolution.
• Prior call center experience preferred.

Responsibilities

• Assist customers with vehicle breakdowns and PM scheduling.
• Coordinate with technicians, rental counters, and drivers to identify repair needs.
• Process customer service requests and handle billing/warranty questions; QA participation.

Skills

Customer service

Verbal & written communication

Time management

Multi-tasking

Team collaboration

Adaptability

Problem solving

Education

H.S. diploma or GED

Job description

Ryder System, Inc. is seeking a Call Center Representative I to handle inbound calls from national accounts, shops, and on-demand customers. You will schedule breakdown repairs and preventive maintenance while delivering outstanding customer service.

The role requires flexibility to work all shifts, with remote training start dates in late November 2026. Candidate should have call center experience and strong communication skills to support CSI targets and coordinate with technicians and