Remote Contact Center Sales Specialist

MCI; California (MO); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Life Insurance

Career Growth

Job summary

MCI is looking for a Work-at-Home Contact Center Representative to support customer service and technical interactions. Candidates should have excellent communication skills and be 18 years or older with a high school diploma or equivalent.

Responsibilities include resolving customer issues, utilizing technology for account management, and recognizing sales opportunities. The role offers remote work with competitive starting compensation and various benefits.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills required.
• Ability to type swiftly and accurately (20+ words a minute).
• Highly reliable with the ability to maintain regular attendance.

Responsibilities

• Listen to customers and resolve issues.
• Utilize systems and technology for account management tasks.
• Recognize sales opportunities and apply sales skills.

Skills

Excellent organizational skills

Strong communication skills

Problem solving

Customer service orientation

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI is looking for a Work-at-Home Contact Center Representative to support customer service and technical interactions. Candidates should have excellent communication skills and be 18 years or older with a high school diploma or equivalent.

Responsibilities include resolving customer issues, utilizing technology for account management, and recognizing sales opportunities. The role offers remote work with competitive starting compensation and various benefits.