Remote Call Center Rep – Tucson-Area Data & Compliance

TechOp Solutions International; United States; On-site; USD 32,000 - 44,000; Full time

Job summary

TechOp Solutions is seeking Call Center Representatives with exceptional communication skills, analytical abilities, and a commitment to service excellence. The ideal candidate will be detail-oriented, adaptable, and thrive in a fast-paced, high-volume environment.

Remote position, but Candidate must reside within Tucson, AZ or nearby cities. You will handle calls, submit reports in government systems, and input data accurately using CRMs and Microsoft Office.

Qualifications

• 3+ years experience in a call center.
• HS Diploma required.
• Associates Degree preferred.
• Proven ability to multitask while inputting data.

Responsibilities

• Answer and track incoming calls.
• Prepare and submit accurate, detailed reports in government systems.
• Accurately record all details in accordance with procedures.
• Conduct database and open-source research.
• Route and elevate calls appropriately.
• Other duties, as assigned.

Skills

Communication skills

Multitasking

Ample written & verbal communication

Attention to detail

Adaptability

Education

HS Diploma

Associate degree

Tools

Telephony systems

CRM software

Microsoft Office Suite

Job description

TechOp Solutions is seeking Call Center Representatives with exceptional communication skills, analytical abilities, and a commitment to service excellence. The ideal candidate will be detail-oriented, adaptable, and thrive in a fast-paced, high-volume environment.

Remote position, but Candidate must reside within Tucson, AZ or nearby cities. You will handle calls, submit reports in government systems, and input data accurately using CRMs and Microsoft Office.